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Optimizing customer experience with intelligent document insights
👋 With the IDP industry set to grow like a jack beanstalk (30.1% CAGR from 2023 to 2030) and with North America taking up over 30% market share in 2022, it's time to equip yourself with the right knowledge before making a decision.
If you're here, you've probably felt the tidal wave of digital transformation shaking up the business world. Especially for industries drowning in paperwork like Banking, Insurance, Healthcare, Real Estate, or Logistics, the quest for efficiency has given impetus to Intelligent Document Processing (IDP) solutions.
And hey, before you dive into the bustling market, let’s chat about the contenders for today: Docsumo and Rossum.
As you are on this page - you’re more likely to be already aware of the advantages that an intelligent document processing solution brings to your table and now you want to make a decision on which vendor to exactly go for.
AND We want you to make that informed decision before you buy.
That’s why - let’s take a deep dive into why you should also consider Docsumo as a Rossum alternative if you are on your journey of evaluating IDP solutions.
First things first, let’s acknowledge that not all heroes wear capes, and certainly not all businesses wear the same size suit. Whether you’re a fledgling startup, a mid-market player, or a corporate titan, your needs are as unique as your fingerprints.
So, what are the parameters you should consider while evaluating a solution?
1. Small businesses/Bootstrapped Startups
As a really small startup, there are two things you should care about most in an IDP solution:
As your team of 6 or even less is trying to make it (and not break it!), you won’t have the opportunity to use all the sophisticated features a mid-market tool has to offer. You have neither the time nor money to waste on using a complex intelligent document processing platform(IDP).
Once your startup grows and “graduates” from using these simple and affordable tools, it will be time to upgrade to something more sophisticated.
2. Mid-market companies
When you’re on the growth path, you want to focus on things that matter the most. You need to give your team members the right tools to do that – ideally without much time spent on the manual work.
And most importantly internal tools – that would allow them to analyze their results, and pick the best solutions to improve their operational metrics.
You’re also starting to pay attention to:
3. Enterprise companies
As a large enterprise, often the main factors that determine your choice of a document automation tool are:
Different Jobs, Different Solutions.
Before we dissect the Docsumo vs. Rossum showdown, let’s understand your job to be done.
Are you looking for a complete workflow automation tool, or is it just about data extraction? Maybe you're in for a specific use case like Account Payable automation?
Here are some examples of mission-critical questions that are often gracefully overlooked by the writers who write alternative blogs.
1. Are you hiring the tool to efficiently scale your business without hiring more employees?
2. Is the goal to reduce Document Fraud or credit risk?
3. Do you need real-time data extraction across any document format with pinpoint accuracy?
4. Are you in pursuit of a complete automated document workflow for your company?
What job are you “hiring” the tool for? Will it fit your use case?
Now, let’s dissect the elements that should be at the forefront of your decision-making process:
Is Docsumo an alternative to Rossum? -- Let’s look into each of these buying criteria individually but before that let’s take a glance at this feature comparison snapshot.
User interface - Both Docsumo and Rossum have great reviews for user-friendly navigation on G2. You're in good hands either way. But, hey, we might be a bit biased (just a smidge!) – our interface is like a well-organized closet, clutter-free and direct. Give it a shot.
Free Trials and Onboarding - Here's the cool part – both give you a taste with free trials. Docsumo goes the extra mile with live online training sessions. Dive in, and you'll be up and running in no time, usually within 2 days!
Document archiving - Docsumo takes the lead here. Stash away your docs in the cloud, creating a searchable database. Compliance checks or audits? No sweat. Download the data in the format that you require anytime any day.
Review Screen - Docsumo excels in document review, a critical aspect of any workflow. Praised by customers for its intuitive and user-friendly interface, the review screen seamlessly integrates into the client's environment, serving as a collaborative gateway accessible via shared links.
Data Extraction Made Easy - Both Rossum and Docsumo showcase prowess in extracting data from unstructured documents, utilizing a zone selection tool for quick field training. In seconds, the model adapts for consistent parsing on similar layouts.
Thing to note - Rossum’s trial only allows limited document formats to extract from their trial account whereas in Docsumo the users have a free hand along with automation expert support.
Verification Rules and Human in the loop - In the realm of accuracy, both tools shine - they ensure that no data discrepancies go undetected. Rossum and Docsumo employ API validation rules to flag errors, providing an additional layer of scrutiny through human reviewers so as to keep the accuracy to its optimal maximum.
Thing to note - Accuracy can vary for different document types for both tools therefore it’s highly recommended to try out a sandbox environment and evaluate accordingly.
Auto Split and Auto Classify -Rossum and Docsumo have built-in capabilities to automatically classify the type of document they are processing. In the case of PDFs or documents with multiple pages—where some pages are redundant or of no use—for cost-saving purposes, auto-split can be employed to process only the pages that are necessary and relevant.
Thing to Note - Docsumo caters to more document formats than Rossum giving its auto classification feature a slight edge over Rossum.
Train documents yourself—Docsumo's API allows you to train for a completely new document. In today's dynamic business landscape, acquiring a new trained API for each document type and template can slow down your operations and inflate costs—a pitfall you can avoid with Docsumo's flexibility.
Docsumo's auto-learn capabilities go beyond the basics, adeptly handling variations in wording within documents. This feature not only ensures accuracy but also enables users to embrace straight-through processing. Imagine your documents seamlessly navigating the entire extraction and review process without the need for manual intervention.
Feel free to edit or add fields as per your requirements. Extract them from the document, and like magic, the system learns, replicates the process, and adapts to all similar document formats and layouts.
Convert any PDF or image or Excel files to the data type you want as an output. This is an added benefit during output export and integrations where the data is converted to a usable format for post document processing flow.
Rossum offers various pre-built ERP and Document Management System integrations, and it can also be customized upon request. On the other hand, Docsumo provides seamless integration with Zapier, enabling you to effortlessly extract data from the cloud and process it across numerous ERP and RPA applications
Rossum doesn’t give transparency in terms of pricing whereas Docsumo is pretty much clear on the baseline budget of $500 with usage-based pricing. The more you process, the less you pay per page.
Both tools maintain similar security standards with all necessary compliances in place, including SOC 2 TYPE 2, GDPR, and HIPAA. Additionally, both tools implement single sign-on and other privacy controls.
Rossum and Docsumo - both tools have great customer support reviews from G2 and training documentation. Given the intricate process of handling financial sensitive information - customer support becomes a pivotal element in the buying process.
Can process large volumes of documents -Both tools exhibit scalability by efficiently processing large volumes of documents, making them suitable for enterprise-level operations
Thing to note - Some of the G2 reviews stated for Rossum that the screen crashes whenever there is a huge import of documents.
No software installation required - Similar to Rossum, Docsumo is a cloud-based application. However, Rossum necessitates a system integrator for successful installation and system integration, while Docsumo eliminates the need for any additional setup.
Docsumo differentiates itself with a multi-region data architecture, providing users the flexibility to choose where their data is stored and for how long. This becomes a very important point for companies who favor data privacy protocols and want their data to be stored in their own region. Unlike Rossum, Docsumo boasts additional servers in Asia (Singapore), Europe (Germany), and the US, offering a more extensive hosting infrastructure.
Both Rossum and Docsumo can get you analytics. However, Docsumo sprinkles in some extra data pointers, helping you visualize your team's efficiency improvements like the number of documents processed, time saved and so much more in real-time. It's like having a GPS for your document journey.
In the world of data extraction, Docsumo stands out as a top-notch solution, competing(or in some cases winning) with the likes of Rossum. While both are solid choices, user reviews strongly indicate that Docsumo shines, particularly when it comes to effortlessly managing large volumes of data with various formats. It's fair to say that Docsumo appears to be the go-to superhero for handling extensive and diverse data efficiently.
Want to talk to our automation expert for your use to find out if Docsumo is the right choice?
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Happy Document Processing! 📄✨